Contact Us

Welcome to Mary Puppins Pet Pantry. If you have questions regarding products, orders, shipping, returns, or general store information, you can contact us using the details below.

GET IN TOUCH

If you need assistance, please contact us using the following information:

Business Name: Mary Puppins Pet Pantry

Business Address:
20 High St
Emsworth PO10 7AW
United Kingdom

Business Phone: +44 1243 681189

Business Email: support@marypuppinspetpantry.uk

When contacting us, please include your order number if your enquiry relates to an existing order.

CUSTOMER SERVICE HOURS

Our customer service hours are:

Monday – Friday
9:00 AM – 5:00 PM (GMT)

We aim to review and respond to enquiries during normal business hours.

ORDER SUPPORT

You may contact us regarding:

  • Order enquiries
  • Order status
  • Shipping information
  • Delivery enquiries
  • Order changes (where applicable)

Please note that order changes may not be possible once an order has entered processing.

SHIPPING ENQUIRIES

If you have questions regarding shipping or delivery, please contact us using the details provided above.

Customers are responsible for providing accurate shipping information when placing an order.

RETURNS & REFUNDS

For return or refund enquiries, please include:

  • Your order number
  • The item(s) concerned
  • The reason for your enquiry
  • Photos, where applicable

Please review our Return & Refund Policy for additional information.

PRIVACY ENQUIRIES

If you have questions regarding your personal information or privacy-related matters, you may contact us using the details provided on this page.

GENERAL ENQUIRIES

If you have questions regarding products, store policies, or other general matters, please contact us using the contact information above.

Follow Us On Social Media:

Facebook: @Mary Puppins Pet Pantry

Instagram: @Mary Puppins Pet Pantry

YouTube: @Mary Puppins Pet Pantry

Pinterest: @Mary Puppins Pet Pantry

IMPORTANT NOTICE

  • Please ensure your contact information is accurate when placing an order.
  • Keep your order confirmation for future reference.
  • Review product information carefully before placing an order.

CONTACT INFORMATION

Store Name: Mary Puppins Pet Pantry

Business Address:
20 High St
Emsworth PO10 7AW
United Kingdom

Phone: +44 1243 681189

Email: support@marypuppinspetpantry.uk

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT)

Order Cut-Off Time: 5:00 PM (GMT)