Contact Us

Welcome to Mary Puppins Pet Pantry. If you have questions regarding products, orders, shipping, returns, or general store information, you can contact us using the details below or drop us a line directly.

Get In Touch

If you need assistance, please contact us using the following official business information:

💡 Note: When contacting us, please include your order number if your enquiry relates to an existing order.

Send A Message

Drop us a line

Fill in your details below and our team will get back to you directly via email.

Order Support & Shipping

You may contact us regarding order enquiries, status tracking, shipping configurations, and delivery assistance. Please note that order changes or cancellations may not be possible once an order has entered processing.

Customers are responsible for providing accurate shipping information when placing an order.

Returns & Refunds

For return or refund enquiries, please reach out to our team with your order number, the item(s) concerned, the reason for your enquiry, and supporting photos where applicable. Please review our full Return & Refund Policy page for additional details.